AlphaJAZ - Terms and Conditions
Please read these carefully as by using this website, you agree to be bound by these terms and conditions.
• All photographic images are the property of AlphaJAZ Ltd. and may not be reproduced or redistributed under any circumstances without written permission from AlphaJAZ Ltd.
• Every attempt is made to show all descriptions, sizes and images as accurately as possible, but on occasion the reproduction of colours or sizes of our products may vary slightly from those shown on screen. As all our frames are handmade from solid wood minor differences or markings may occur, which we consider to be part of a natural product. We reserve the right to change the products when necessary.
• Once an order is placed on the website an acknowledgement email will be sent to you confirming the details of your order. It is your responsibility to check that the details of the confirmation are correct. The sending of this confirmation is our acceptance of your order, irrespective of whether or not a confirmation email is received by you.
• AlphaJAZ Ltd. hopes you will be completely satisfied with your purchase but in the unlikely event that you receive a damaged or faulty product, you should contact us at email@example.com within 5 working days of receipt. Returns MUST be pre-arrranged and agreed with us by email. Faulty or damaged items will be replaced at no charge. Once the faulty/damaged item has been received a replacement will be sent as soon as possible.
• If for any reason you are not satisfied with the product when it arrives we will refund all costs including postage, provided that the goods are returned in perfect condition. All returned products will be inspected on receipt and we regret that refunds will not be issued for any damaged items. AlphaJAZ Ltd. cannot be held responsible for any goods damaged in transit on return.
• Cancellation of an order is only accepted within 2 days of the date of receipt of order and must be submitted by email to firstname.lastname@example.org
• AlphaJAZ Ltd. reserves the right to refuse an order. In this event a full refund will be made for any payments already associated with the order.
• Information is only collected for the purposes of order processing and to help our customers get the most out of our site, providing free entry to Prize Draws, special offers etc. We do not sell, rent or trade personal customer information to any third party.
If you no longer wish to receive any further email messages, or other communications from us then please contact us at http://www.alphajaz.co.uk/ContactUs.asp